TECNOLOGIAS, DESAFIOS E BARREIRAS PARA A TRANSFORMAÇÃO DIGITAL NA SAÚDE: UMA REVISÃO DE LITERATURA
DOI:
https://doi.org/10.22408/reva722022110923-38Abstract
A adoção de novas tecnologias digitais na saúde pode proporcionar a prestação de serviços mais seguros e de alta qualidade aos pacientes, bem como tornar o negócio mais eficiente. Por outro lado, sua adoção pode demandar redefinições dos processos, das formas de interação entre clientes, profissionais da saúde e organizações; e do próprio modelo de negócio, de forma que o processo de transformação digital na saúde pode ser bastante desafiador. Com isso, o presente estudo objetivou conhecer o estado da arte da pesquisa em transformação digital na saúde, as principais tecnologias digitais estudadas neste contexto, bem como as principais barreiras e desafios à adoção das respectivas tecnologias. Portanto, uma revisão da literatura com análise de conteúdo foi realizada, abrangendo os documentos obtidos nas bases ISI Web of Science e Scopus. A análise da amostra de 54 documentos revelou que a tecnologia mais explorada pela literatura é o ‘prontuário eletrônico’ (i.e., EMR, EHR, EPR e DMR), seguido do IoT. E a principal barreira ou desafio se relaciona com o fator ‘tecnologia e infraestrutura’, com destaque para os problemas de segurança de dados e privacidade. Este trabalho ainda apresentou soluções para algumas das dificuldades identificadas.
Palavras-chave: Transformação Digital, Tecnologias Digitais, Barreiras e Desafios, Revisão de literatura.
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